Terms of Service

These terms govern your use of the Bquoi website and application (the “service”). By creating an account or using the service, you agree to them on behalf of yourself and the company you represent. If you do not agree, please do not use the service.

1. Who we are

Bquoi is an independent software product operated by Ahmad Moghrabi, an individual sole proprietor based in Lebanon, trading as Bquoi (“Bquoi”, “we”, “us”). Bquoi is not currently a registered company. Bquoi is not affiliated with, endorsed by or acting for any equipment manufacturer.

2. Beta service

Bquoi is currently offered as a beta. Features may change, be limited or be removed, and the service may be unavailable from time to time. We may suspend or end beta access with reasonable notice, and we will give you the opportunity to export your records first whenever we reasonably can.

3. What Bquoi is, and what it is not

• Bquoi is a record-keeping and workflow tool. It does not register equipment with manufacturers on your behalf.
• Bquoi is not a manufacturer, distributor or warranty provider, and does not determine warranty eligibility or coverage.
• Registration guidance and deadlines shown in the product are informational. Units without a verified rule are shown as “Deadline not verified”. Always confirm current requirements with the manufacturer. You remain responsible for completing registrations correctly and on time.
• Bquoi does not provide legal, tax or professional advice.

4. Your account and team

• You must give accurate information when you sign up and keep your password confidential.
• You are responsible for activity under your account and for the people you invite to your workspace.
• Workspace owners control membership and roles, and can remove members at any time.
• You must be at least 18 years old and able to act for your company to use the service.

5. Your data

Your company owns the records and files it puts into Bquoi. You give us permission to host, store and process them only as needed to provide and secure the service. You can export your records at any time. You are responsible for having the right to store the information you add, including your customers' contact details. Our Privacy Policy explains how we handle personal information.

6. Acceptable use

• Do not use Bquoi for unlawful purposes or to store information you have no right to store.
• Do not attempt to access other companies' data, probe the service for vulnerabilities without permission, or disrupt it.
• Do not upload malicious files or use automated tools to overload the service.
• Do not resell or copy the service, or use it to build a competing product.

We may suspend accounts that break these rules or put other customers at risk.

7. Fees, payments and refunds

New workspaces get a 7-day free trial. To keep full access after the trial, you need a paid plan. Plan prices are shown on our pricing page in US dollars, and you are only charged after you agree to a plan. Paid plans are billed in advance, monthly or annually, and renew automatically until you cancel.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's own terms apply to the purchase itself.

You can cancel at any time, and you can request a full refund within 14 days of any payment. See our Refund Policy for details. If a trial or paid period ends without an active plan, the workspace becomes read-only: you can still view and export your records, and full access returns once a plan is active.

8. Our content

The Bquoi name, logo, software and design belong to Bquoi. Manufacturer names are the property of their owners and are used only to identify equipment.

9. Ending your use

You can stop using Bquoi at any time and ask us to delete your account or workspace. We may end access for accounts that break these terms. After a workspace is closed, we delete its records within a reasonable time, except where we must keep information to comply with the law.

10. No warranties

The service is provided “as is” and “as available”, without warranties of any kind, to the extent permitted by law. We do not promise that the service will be uninterrupted or error-free, and you should keep your own copies of important documents.

11. Limitation of liability

To the extent permitted by law, Bquoi is not liable for indirect or consequential losses, including denied warranty claims, missed registration deadlines, lost profits or lost data. Nothing in these terms limits liability that cannot be limited by law.

12. Changes to these terms

We may update these terms as the product develops. We will change the date at the top of this page and, for important changes, tell workspace owners by email or inside the app. Continuing to use the service after a change means you accept the updated terms.

13. Contact

Questions about these terms? Email bquoi.company@gmail.com, call +961 81 524 288, or use our contact form.